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First time using the website?
Please fill in the information fields below exactly how they appear on your Health Plan Member card. Your Username will be emailed to you shortly.
If you still need assistance with your Username, please contact the FirstLine Medical Customer Service toll-free at 1-800-976-1849, TTY 711, Monday-Friday from 7 a.m to 7 p.m. CT and Saturday, 7 a.m. to 4 p.m. CT.
Please complete the fields below and a temporary password will be sent to the email address that was used to create your website account with.
When you receive the email, you will be asked to log in again using the temporary password provided in the body of the email. When you log in using the temporary password, you will then be immediately prompted to create a new password.
If you still need assistance with your Password, please contact the FirstLine Medical Customer Service toll-free at 1-800-976-1849, TTY 771, Monday-Friday from 7 a.m to 7 p.m. CT and Saturday from 7 a.m. to 4 p.m. CT.
Must be 8-25 characters and must contain at least one number, one capital letter and one lower case letter. No special characters.
Welcome! Our website has a new look. There is no change to how you log in, search for products or place an order. If you have any questions or issues, please contact the FirstLine Medical customer service.